Are customers satisfied with TurboTax service?

  • Are customers satisfied with TurboTax service?

    Posted by Jann Bordia on February 17, 2023 at 5:05 pm

    How satisfied are customers with the customer service TurboTax provides and what steps is the company taking to improve this aspect of their business?

    David Fincher replied 1 year, 3 months ago 2 Members · 1 Reply
  • 1 Reply
  • David Fincher

    Member
    February 18, 2023 at 3:22 am

    Hey buddy. I recently wondered, too: is TurboTax worth it ? TurboTax generally received positive feedback about its customer service, and many customers reported that their requests were handled quickly and efficiently. However, there were some complaints about long wait times and difficulty accessing customer service representatives during peak tax season. To address these issues, TurboTax has increased the number of customer service representatives and extended their hours during busy periods.

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